Solutions Lab

Kabestan: The Collaborative Platform for Operational Excellence

Drawing on years of experience in performance management, KARETIS created KABESTAN®, a solution designed to:

  • Map your ecosystem and understand its challenges
  • Identify performance drivers and optimization levers
  • Develop action plans aligned with your strategic objectives, and track their execution
  • Facilitate collaboration across teams and coordinate actions seamlessly

Powering Your Transformation

Kabestan articulates all your resources to maximize their impact

Data

Bring together data from multiple sources and formats to leverage your assets and enable seamless consolidated analyses and derive insights

People

Coordinate multiple teams with tailored views by role and function to share information and align actions

Process

Introduce structure and agility into your decision-making and track plans in real time to enable faster decisions and prioritization

A User-Friendly Interface

Multiple views for greater clarity and ease of use

Immersive and Interactive Maps

  • Immersive navigation on maps with visualization of contacts, accounts, and networks

  • Quick identification of priorities and progress through filters, dynamic alerts, and customizable color codes

  • Additional insights on the local ecosystem through open data

  • One-click access to dynamic account pages with priority management and key information

Customized and Dynamic Listings

  • Organization, prioritization, and tracking of operations with tailored listings

  • Easy information retrieval and navigation with filters, sorting, and text search

  • Real-time data updates synchronized across teams and systems (CRM, BI, data lake, etc.)

  • One-click export to Excel or sharing of selected lists via web link

Easy Tracking of Projects and Operations

  • Management, monitoring, and analysis of projects and operations (quick creation, easy assignment to related clients/prospects, consolidated views, etc.)

  • Real-time coordination and updates from stakeholders (e.g. sales, key accounts, marketing)

  • Secure link sharing for third-party review and editing

  • AI-powered assistance for analysis and synthesis

Dashboards for Real-Time Monitoring

  • Customizable dashboards to track activity and steer performance (including the option to integrate your own dashboards into Kabestan)

  • Real-time updates based on information entered by different users

  • Detailed analysis at multiple levels – point of sale, territory, region, and more

  • AI-powered assistance for analysis and synthesis

What our clients say about Kabestan

Within weeks, KARETIS helped us redefine our customer approach (segmentation, targeting, prioritization). They processed large volumes of data, built powerful analytics, and deployed tools that were adopted very quickly by both management and the field.

Director of Client Strategy, Biotech

I can centralize all my pharmacy group plans in Kabestan and monitor performance in real time: field visits, campaign follow-up, KPIs. I can instantly share updates or distribute store lists to the teams. Perfect for Business Reviews.

Key Account Manager, National Accounts

With a consolidated view of field needs, we anticipate opportunities more effectively, capitalize on projects, and steer national program development with greater impact.

Medical Lead

The platform helps me map care pathways and local networks enriched with open data. I can better assess needs and design projects that truly address market challenges.

Medical Scientific Liaison

Kabestan allows us to better coordinate with medical teams: we share relevant information to increase our impact, within a clear and compliant framework tailored to our roles.

Patient Journey Manager

Kabestan saves me hours in planning: I prepare my daily visits directly in the platform with maps, indicators, priorities, messages, and documents. Everything is in one place. I’m more efficient and my visits deliver more impact.

Pharmaceutical Delegate

Before Kabestan I had no visibility. Now I can track campaign activation live, run performance analyses, communicate messages, and gather field feedback. It makes coordination with sales much easier.

Pharmacy Marketing Manager

We co-promote a product with another laboratory, each with its own processes. This platform has been the key: it allows us to share field actions without encroaching on our respective responsibilities. It is truly an intelligent collaboration tool.

Product Manager, Alliance

Thanks to this platform, I manage our outsourced sales force as if they were internal teams. Strategic goals remain under control while ensuring agility in the field. It’s structured, fluid, and reassuring. We gained six months in territory ramp-up.

Sales Manager, Outsourced Network

Before Kabestan, each country had its own files. Now I can see all forecasts and investments in real time, reallocate budgets more quickly, and challenge local plans.

Chief Financial Officer

Kabestan helped us quickly identify high-potential countries while controlling risks. A real accelerator for decision-making.

Head of Global Marketing

Two main configurations of Kabestan based on your needs

Kabestan Customer Excellence

Optimizing operational efficiency and strategic thinking for customer-facing functions:

  • Customer engagement plans: visualize and qualify your customer ecosystem, and manage omnichannel campaigns and contact plans
  • Territory action plans & project management: digitize your regional plans and easily track projects with colleagues and clients
  • Performance analysis: benefit from a complete collaborative cockpit to track activities, collect insights, and analyze performance from every angle

Kabestan Company Excellence

Coordinate and drive the key processes of operational management functions:

  • Business planning: coordinate the budgeting process across BUs and international teams, facilitate budget execution tracking, …
  • Partner relationship management: manage business partner relations (e.g. distributors), and oversee contract follow-up, orders, and forecasts
  • Launch readiness & tracking: steer and monitor international or national launches, pricing corridors, market rollouts, …
  • Country & market profiling: qualify countries or regions (with open data integration), assess opportunities, and track development or geographic expansion initiatives

Agile, Reliable, Secure

Kabestan mobilizes the key internal and external resources needed to successfully implement your strategy

KABESTAN enables client-facing teams to coordinate around common plans by digitizing communication and task management, while capturing high-value information that supports decision-making.

  • Customizable and secure, KABESTAN is designed as the effective link between strategic objectives and operational execution
  • By maintaining alignment around shared priorities, KABESTAN strengthens team engagement and also proves to be a powerful tool for supporting organizational transformation.

Use Cases

Some typical use cases of Kabestan

Kabestan Business Planning: The intuitive platform to manage your business at a global scale

  • Centralize country forecasts, collaborate, and monitor performance in real time, wherever you are

Kabestan Medical: The collaborative digital platform for managing and steering medical team projects

  • From field to headquarters, manage and coordinate medical team activities with full compliance
Kabestan Pharmacies

Kabestan Pharmacies: The collaborative digital platform to manage and optimize pharmacy operations in real time

  • From headquarters to field, monitor retail pharmacy performance live and maximize your impact
Kabestan Partners

Kabestan Partners: The collaborative digital platform for managing and steering operations in coordination with third parties

  • From field to headquarters, manage and coordinate your activities with external networks and alliance partners

Discover how to manage your territory action plans with Kabestan in 2 minutes